Shipping Information

Quick Look

Returns can be requested within 30 days of purchase or delivery

Please notify us within 14 days of delivery if your order was recieved damaged.

We will need photos of the damaged item, packaging, and invoice/order confirmation number. Once everything is received, we will process a refund or replacement on your request.

We offer an elegant canvas gift bag option on all of our products. Please mark your item as a gift before checkout for a thoughtful gifting experience.

Canadian Delivery Options

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Best For
Estimated Delivery
Cost
Tracking
Canada Standard Tracked
Regular orders within Canada
3-7 business days after dispatch
Calculated at checkout or flat rate to be confirmed
Tracking number sent after dispatch; delivery time may vary by province.
Canada Express
Time-sensitive orders and event deadlines
1-3 business days after dispatch
Calculated at checkout
Signature option recommended for higher-value or fragile orders.
Fragile / Oversized
Delicate items or large orders
Timeline confirmed at checkout or by customer service
Additional packaging/handling may apply
Packed with protective materials; service selected according to parcel size and risk.
Local / Event Pickup
Select events, pop-ups, or partner locations when available
Pickup window based on event or location hours
Free or event-specific fee
Available only when offered during checkout

US & International Delivery Options

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Best For
Estimated Delivery
Cost
Tracking
US Standard Tracked
Regular merchandise orders to the United States
5-10 business days after dispatch
Calculated at checkout
Tracking number sent after dispatch; delivery estimates exclude customs delays.
US Express International
Time-sensitive orders and premium merchandise
2-5 business days after dispatch
Calculated at checkout
Signature option recommended for higher-value or fragile orders.
Fragile / Oversized
Delicate items or large orders
Timeline confirmed at checkout or by customer service
Additional packaging/handling may apply
Packed to reduce breakage risk; final carrier depends on parcel size and destination.
Duties / Import Fees
US cross-border shipments where applicable
May affect final delivery timeline
Customer responsibility
Any applicable duties, taxes, brokerage, or customs fees are determined by US authorities/carrier